How Can We Help You?

We're here to help you get the most out of Timora. Choose the best way to get in touch with us.

Email Support

Send us an email for detailed support and assistance.

contact@timora.al

Phone Support

Call us during business hours for immediate assistance.

+355 68 204 4522

WhatsApp Chat

Chat with our support team on WhatsApp.

Start WhatsApp Chat

Help Center

Browse our comprehensive help articles and guides.

Frequently Asked Questions

How do I book an appointment?

Simply search for the service you need, select a business, choose your preferred date and time, and complete the booking with payment. You'll receive instant confirmation via email and SMS.

Can I cancel or reschedule my appointment?

Yes, you can cancel or reschedule your appointment up to 24 hours before the scheduled time. Simply go to your profile and manage your bookings.

How do I join as a business?

Click on "For Businesses" in the main menu, then "Get Started Free" to create your business profile. It takes just a few minutes to set up your services and start accepting bookings.

What payment methods do you accept?

We accept all major credit cards, debit cards, and mobile payment methods. All payments are processed securely and you'll receive a receipt for every transaction.

Is my personal information secure?

Yes, we take data security seriously. All personal information is encrypted and stored securely. We never share your information with third parties without your consent.

Support Hours

WhatsApp Support

24/7 - We respond quickly on WhatsApp

Phone Support

Monday - Friday, 9:00 AM - 6:00 PM (Albania Time)

WhatsApp Chat

24/7 - Available anytime on WhatsApp

Help Center

Available 24/7

Additional Resources

User Guide

Step-by-step guide to using Timora

Community Forum

Connect with other users and get help

Video Tutorials

Watch video guides and tutorials